major.1

Name of collage:- Maharani shree NandkuVarba mahila art's and commerce College 

Name   :-     Gohil kinjalba RAjendrasinh 

                

Year.   B.        :-   F.y.B.A

                    

Sem.             :-  1st sem

 

Subject.        :-   English 

            

Paper name.   :-  major.1

Date.             :-         2-9-2025

Professer Name    :-  Aamena ma'am

Home assignments 

Formal letters

(1) credit letter

• A letter of credit is from a bank guaranting that a buyer payment to a sailor will be received on time and for the correct amount.lf the buyer is unable to pay on purchase the amount is paid by bank.

• credit letters has 3 types are as follows:-

  

- Letter requesting for credit 

- Status inquiry letters

- Replies to status inquires

(2)  Letter of inquiry:-

>. A letter of inquiry is a letter return to inquire about something that you want to know when writing a letter of inquiry make sure to mention a list of all the details you would want together about the product you would like to purchase or the service you would like to avail.

• There are two types of inquiry letters:-

- Solicited 

- Unsolicited 

- Reply to inquiry 

* Solicited :-

~ When you send an inquiry letters in response to an advertisement it is called Solicited inquiry.

* Unsolicited:-

~ When you send  an inquiry letters to any company or organisation on your own initiative to get information.

(3) Collection Letter :-

* A collection letter is a returns notification to inform a customer of his/ hee due payment.it is an official message to borrower.

*  A collection letter may include reminders, inquires, warning or nitufi7of possible legal action.

° collection letter has 2 types :-

- Initial collection Letter 

- Stren collection Letter 

(4) Letter of Quatation :-

         *. It is a formal letter written to quote the price of a particular product or service it is sent by a sailor or service provider wtlhen the customer request a Quatation letter.

(5) An order letter :-

* An order letter is written to palce an order for any items it mentions details of the items required it must specify details like an address for delivery,the deadline for delivery, mode of deadline,etc.

(6) Claim letter:-

*  A claim letter is a form of direct marketing that's design to attract potential customers 's to your product or service it tells new prospects who you are and how your company can benefit them.

(7) Sale's letter :-

* A sales letter is a from of direction marketing that's design to attract potential customers 's to your product or service it tells new prospects who you are and how your company can benefit them.

(8)  Cover letter :-

*   Cover letter are written document typically submitted along side a jog applied or resume.they serve as a way for joke seekers to introduce themselves to potential employers and provide additional complex about their qual7, skills and experience.

There are two types of cover letter:-

1. Academic cover letters

2. Buisness cover letters

(9) Instruction letter  :-

* Instructions letter serve the purpose of instructing but in the from of letter. This letters are used so that the reciever can keep record of a instructions conveyed.

~   Essay :-

Power of active listening in effective communication :-

      Active listening is one of the most valuable skills in effective communication.it goes beyond simply hearing words, it involves paying full attention, understanding the speaker ^s message and responding thoughfully. In a world where conversation are often rushed, active listening build trust, strengthens relationship and promotes mutual respect.

                      

                When we practice active listening

We focus not only on the words but also in the tone, emotions,and body language of the speaker,this creates a safe environment where people feel heard and valued.it helps avoid misunderstanding, resolves conflict Faster,and encourage collaboration,in workplaces, classroom or persol relationship active listening fostering clarity and empathy, making communication more meaningful.

 

      The power of active listening lies in its ability to connect people on a deeper level,by giving our full attention, asking questions and reflection on what it said , ee show that we truly care. Ultimately, active listening transforms conversation into opportunities for understanding, growth,and stronger human bonds.